Top 5 Customer Questions
1. How can I transfer my subscription to a new PC?
2. How do I find my BSP username and password?
Your BSP username and password was sent to you when you originally purchased BSP. You may login to your online account to retrieve this information at anytime. Your online account login is different from your BSP software login. Click to have to your online login resent.
3. Can I install BSP on more than one computer
Yes, you can install BSP on multiple computers under your online BSP account. Simply login to your Online BSP Account and order and additional license.
4. How can I tell which version I have?
Launch BSP, click on Help then About. Your BSP version will be listed at the top of the page. The current version of BSP is always listed at the BSP Help Center.
5. How do I reinstall Backup Solutions PRO?
- Log into your account from your PC
- Click Download BSP
- Now follow the install instructions at the BSP Help Center
How can you offer Unlimited Storage?
Backup Solutions PRO is housed in a First Class Network Operations Center that has an enormous amount of underutilized bandwidth and storage space. We currently have a petabyte of storage available for our BSP product. An OC3 connection has been made exclusively available to BSP clients, 1000s of backups can happen simultaneously 24/7/365.
OK, what is a petabyte (PB)?
There are 1000KB in 1MB, 1000MB in 1GB, 1000GB in 1TB, 1000TB in 1PB. 1 Petabyte is the equivalent of approximately 250,000 standard 250GB Hard Drives.
Why should I use BSP versus an External Drive?
External Drives are an excellent choice for backing and retrieving data on a regular basis. However, External Drives are susceptible to all of the obvious problems your original drive is; corruption, drive failure, fire, accidental deletion, and theft. External drives are also an additional piece of hardware to maintain. Your BSP data is there when and where you need it.
How secure is my data?
Fort Knox Secure! First your data is transmitted through a secure protocol called RTP (Not FTP) Real-time Transport Protocol, fast, encrypted and secure, and it utilizes a special port on your computer. Once your data is on a BSP backup server it stays encrypted until you retrieve it with your unique username and password. The server is housed in a locked cage within a secure network facility.
How secure is the BSP Network Operations Center?
Again, Fort Knox Secure! Key carded door to the building and again another key carded door to the NOC, unmarked facility.
Is BSP easy to install on my computer?
Yes, the installation process takes just minutes, all you really need to do is enter the username and password you are assigned when you purchase BSP, click Backup NOW and BSP does the rest.
How easy is it so recover backed up data from BSP?
Easy, open your installed BSP program (if a new install on a new machine or OS, you will need to reenter your username and password), click on Backups. BSP will show you all of the data it has backed up for you, click on a file, or files, that you wish to retrieve and click RETRIEVE. It's that simple. BSP will not write over your files, it creates a new directory with your backed up files. You can then make the decision of what you wish to write over, or not.
Does BSP offer an Affiliate Program?
Yes, BSP thrives on affiliates. Website owners, web designers, ISPs, computer repair shops and computer retailers can all benefit from offering BSP through our Exclusive Affiliate Program.
UNLIMITED STORAGE
